cv699 Terms & Conditions — Please Read Carefully

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "You") and cv699 ("Platform", "We", "Us", "Our") governing your access to and use of the cv699 website located at cv699.ws and all associated services, games, betting markets, promotions, and features offered therein. These Terms apply to all users of the platform, whether registered or browsing as a guest. Please read these Terms carefully before creating an account or using any service on cv699. If you do not agree to any part of these Terms, you must not use the platform.

Key Terms at a Glance

By accessing, browsing, registering, or using any part of the cv699 platform, you acknowledge that you have read and understood these Terms and agree to be legally bound by them. These Terms apply immediately upon your first visit to cv699.ws and continue to apply for the duration of your use of the platform, including after the closure of your account with respect to any obligations that survive termination.

cv699 reserves the right to modify, update, or replace any portion of these Terms at any time. Continued use of the platform following any change constitutes acceptance of the revised Terms. We will endeavour to notify registered users of material changes via the contact information held on their account. It is your responsibility to review these Terms periodically to remain informed of any updates.

The cv699 platform is available only to individuals who meet all of the following eligibility criteria. If you do not satisfy every criterion below, you are not permitted to use the platform and must close your account immediately if one has been opened:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from using any service on the platform, including free-to-play game previews. cv699 will close and forfeit the balance of any account found to belong to a person under the minimum age.
• You must be acting on your own behalf and not as an agent for, or on behalf of, any third party. Opening or operating an account for another individual is prohibited and may constitute fraud.
• You must not be subject to self-exclusion on cv699 or any other gambling platform where such exclusion is intended to prevent your participation in online gambling. If you have self-excluded elsewhere and access cv699, you are responsible for contacting support to apply a corresponding restriction.
• You must not be employed by, or an immediate family member of someone employed by, cv699 or any of its affiliated game providers, payment processors, or technology partners where such employment creates a conflict of interest with fair participation on the platform.

To access the full features of cv699, you must register a single personal account. Registration requires provision of accurate and complete information. The following rules govern account registration and ongoing account management:

• Each player is permitted to hold exactly one account on cv699. The creation of duplicate accounts — whether under the same identity, the same device, the same IP address, or the same payment method — is prohibited and will result in all accounts being closed and all balances forfeited without notice.
• You are solely responsible for maintaining the confidentiality of your login credentials — your registered mobile number and password. cv699 will treat any activity conducted using your credentials as having been authorised by you. If you suspect unauthorised access to your account, you must notify cv699 support immediately via live chat and change your password without delay.
• All information provided during registration must be accurate, current, and complete. You must notify cv699 of any changes to your registration details as soon as they occur. Providing false or misleading information is a material breach of these Terms and may result in account closure and forfeiture of funds.
• cv699 may, at its sole discretion, refuse to open an account for any applicant or close an existing account without providing a reason, subject to the return of any legitimate withdrawable balance in accordance with these Terms.

All financial transactions on cv699 are conducted in Bangladeshi Taka (BDT). The following terms govern deposits into and withdrawals from your cv699 account:

• The minimum deposit amount is ৳200. Deposits are credited to your cv699 account balance immediately upon confirmed receipt from the payment provider. cv699 does not charge fees on deposits; however, your payment provider (e.g. bKash, Nagad, Rocket) may apply their own transaction fees.
• The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad for fully KYC-verified accounts are processed within 10 minutes during standard operating hours. Bank transfer withdrawals may take 1-3 business days depending on the receiving institution.
• Withdrawals will only be processed to a payment method that has been used to make a deposit into the account, unless an exception is granted by the cv699 compliance team following a formal request. This policy is in place to prevent money laundering and protect all parties.
• cv699 reserves the right to request KYC verification documents — including a government-issued photo ID and proof of payment method ownership — before processing any withdrawal. Accounts that fail to provide the requested documentation within 30 days of the request will have their withdrawal suspended.
• Deposits made for the purpose of receiving a bonus and then immediately withdrawn without satisfying the applicable wagering requirements constitute bonus abuse. cv699 reserves the right to void any bonus and associated winnings where abuse is detected and to close the account in question.

cv699 offers various bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms:

• All bonuses carry a wagering requirement (rollover) which must be completed in full before any bonus-derived winnings become withdrawable. The specific wagering multiplier applicable to each bonus is stated in the individual promotion's terms at the time it is offered.
• A player may hold only one active bonus at a time. If you have an active bonus with a pending wagering requirement and you make a new deposit, cv699 will not automatically apply a second bonus. Contact support to discuss which bonus best suits your deposit before making it.
• Bonuses are personal and non-transferable. They may not be exchanged for cash directly and are void if the associated account is found to have engaged in any form of fraud, collusion, or bonus abuse.
• cv699 reserves the right to alter, suspend, or withdraw any promotional offer at any time, including after the promotion has commenced, without prior notice. Changes to ongoing promotions will be communicated to affected players via their registered contact details wherever reasonably practicable.
• Free spins awarded as part of a promotion are subject to the same wagering requirements as cash bonuses unless explicitly stated otherwise in the specific promotion's terms. Winnings from free spins will be credited as bonus funds, not withdrawable cash, until rollover is complete.

The following conduct is strictly prohibited on the cv699 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, and forfeiture of all balances without further recourse:

• Using automated software, bots, scripts, artificial intelligence tools, or any mechanical or electronic means to gain an unfair advantage over the platform or other players, including but not limited to automated betting systems, card-counting software, or game-state prediction algorithms.
• Colluding with other players to manipulate the outcome of any game or betting market, including sharing cards, signals, or game-state information in live casino games or exchanging tips designed to exploit platform pricing in sports betting markets.
• Using the platform to launder money or facilitate any other financial crime. All transactions on cv699 are monitored for suspicious activity. Any account suspected of being involved in money laundering or fraud will be immediately frozen and reported to the relevant authorities.
• Exploiting any bug, error, or technical malfunction in the platform software to gain financial benefit. Any winnings obtained through a software error are not considered legitimate and will be voided. Players who discover a bug are required to report it to support immediately and must not exploit it.
• Opening or attempting to open more than one account on cv699, or using someone else's account or payment credentials. All accounts linked to prohibited duplicate activity will be permanently closed and all associated balances will be forfeited.

cv699 is committed to providing a safe and responsible gaming environment for all players in Bangladesh. Gaming on cv699 is intended as a form of entertainment and should never be treated as a source of income or a means of resolving financial difficulties. The following responsible gaming tools are available free of charge to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps directly in their account settings. Once a deposit limit is set, it takes effect immediately. Increasing a deposit limit is subject to a 24-hour cooling-off period before the new higher limit becomes active, to protect players from impulsive decisions.
• Loss limits: Players may set a maximum loss threshold per day, week, or month. Once the loss limit is reached, the account will be temporarily restricted from further wagering for the remainder of that period, regardless of any new deposits made.
• Session time reminders: Players may set session time alerts that trigger after a chosen number of minutes of active play. When a reminder triggers, the player is notified and given the option to end the session or continue. These alerts are designed to support mindful play habits without forcibly interrupting the gaming experience.
• Self-exclusion: Any player may apply a self-exclusion to their account, which will lock access to the platform for a period of their choosing — from 1 month up to a permanent exclusion. Self-exclusion takes effect within 24 hours of the request. During self-exclusion, all marketing communications from cv699 to the player are suspended. To apply self-exclusion, go to account settings or contact support via live chat. All cv699 players must be 21 years or older.

All content on the cv699 platform — including but not limited to the website design, graphics, user interface, text, logos, trademarks, software code, game assets delivered through the platform interface, and promotional materials — is the exclusive property of cv699 or its content licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in any cv699 intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv699 platform solely for your personal, non-commercial gaming and entertainment purposes, subject to full compliance with these Terms. This licence does not include the right to reproduce, modify, distribute, scrape, reverse engineer, or create derivative works from any part of the platform without prior written consent from cv699.

cv699 provides the platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, cv699 expressly disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. cv699 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, cv699's total aggregate liability to you in connection with your use of the platform, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount deposited by you into your cv699 account in the 30 days immediately preceding the event giving rise to the claim. cv699 is not liable for any loss of profits, loss of business, loss of data, or any indirect or consequential loss arising from your use of the platform.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which cv699 operates. You agree that any dispute between you and cv699 will first be referred to cv699 customer support for informal resolution. cv699 will endeavour to resolve all disputes within 10 business days of receipt of a formal written complaint.

If informal resolution is not achieved within 10 business days, either party may escalate the dispute to formal arbitration. The arbitration process will be conducted in English and the findings of the arbitrator shall be final and binding on both parties. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

cv699 reserves the right to amend these Terms at any time. When material changes are made, cv699 will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered players via their registered contact details. Your continued use of the platform after any amendment constitutes your acceptance of the updated Terms. If you do not agree to any amended Terms, you must stop using the platform immediately and may request closure of your account by contacting cv699 support.

If you have any questions, concerns, or formal complaints regarding these Terms or any aspect of the cv699 platform, please contact our support team. Our support team is available 24 hours a day, 7 days a week via live chat on the cv699 platform. For formal written complaints, please contact us by email. We aim to acknowledge all formal written complaints within 24 hours and to provide a full response within 10 business days.